Frequently Asked Questions

No - checkout works fully as a guest. We email the confirmation and tracking to whichever address you provide, which is enough to follow your order through.

No. You can order a single fence post or a full pallet of clay bricks. Trade pricing applies on bulk orders - get in touch for a quote.

Cancel any time before dispatch and we refund in full, including any delivery fee. Once dispatched, our Returns & Refund Policy applies - 30-day return window for unopened goods, up to 25% restocking on opened items.

Yes. Established builders, contractors and resellers can apply for a 30-day trade account. Email sales@raubexfencing.co.za with your company name, registration number, VAT number and your typical monthly spend.

We deliver with our own team across South Africa, usually within 1 - 3 working days from order to your door. One fixed delivery charge of R1,375 applies to every online checkout order.

Our own delivery team handles orders nationwide. You receive confirmation by email the moment your order is dispatched, and we confirm the estimated delivery date before dispatch.

Bulky and heavy items - pallets of clay bricks and brick tiles, palisade and mesh fence panels, gates, posts and rolls of fencing - may need suitable access for offloading. The online checkout delivery charge remains fixed at R1,375.

Clay bricks, brick tiles and thin brick are supplied per pallet and delivered to your site. Please make sure there is suitable access for off-loading. We confirm the estimated delivery date before dispatch.

Yes - we deliver nationwide, to all nine provinces. The online checkout applies one fixed delivery charge of R1,375.

Yes. Every price on the site is in South African Rand (ZAR) and includes VAT at the prevailing rate.

We supply the materials; installation is handled separately. Many fencing accessories and fittings are ready to use out of the box, while palisade, mesh panels and gates should be installed by a qualified contractor with proper footings and alignment. Each product page lists the key dimensions and specs to help you plan, and we are happy to answer fitment questions by email.

Manufacturer warranty cover is handled only where a manufacturer warranty is supplied for that product. We do not add a blanket warranty term unless it is confirmed for the item.

Check your delivery before signing and note any visible damage - a chipped brick, dented gate or bent fencing - on the waybill, then email photos to info@raubexfencing.co.za within 24 hours. We handle the dispute and arrange a replacement or refund.

Current checkout is an order request with direct bank EFT. Banking details are sent after the order is reviewed.

Raubex Fencing does not ask for or store card numbers on this website. Do not enter card details anywhere on this site.

EFT-paid orders ship the moment funds reflect - usually within 1 - 2 business days of payment.